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Trouble with User Snapshots & AUX Bus

5 replies [Last post]
Sat, 01/17/2009 - 11:11
Matt Saplin
User offline. Last seen 2 years 43 weeks ago. Offline
Joined: 29 Oct 2005

Running an 8000G, with 7.11 software here.

Bumped into something the other day where I wanted to disable 2 Aux busses (Aux 11 & Aux 12) from recalling with our snapshots (we use User 6). I went to the Engineering set-up (page 7331.4), and disabled the 2 Aux busses, and then did an 'execute'.

I then noticed that the User 6 snapshots to recall any of the other Aux Busses stopped working entirely. So, figuring that there might be a problem with the snapshot I was using, I tried to recall it from the hard-drive ... it came back with an error an noted something along the lines of "file NG". I tried the same thing, but this time using my USB drive, and had the same result.

Did a reboot of the frame and the panel at this point, and was able to duplicate the same error step by step after restoring our old set-up. In the end, I just did a crosspoint hold on the 2 Aux busses that I didn't want to be part of our snapshots.

So, has anyone else seen this?? I'm just wondering what the switcher is thinking ... if maybe changing the properties on that one User level makes a previously saved snapshot fail? I checked the release notes of 7.2x to see if this might have been something that was corrected in the next release, but I didn't see anything there...

Matt

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Sun, 01/18/2009 - 18:10
#1
Matt Saplin
User offline. Last seen 2 years 43 weeks ago. Offline
Joined: 29 Oct 2005
[quote="P Moss"]Matt Don't forget you always have the manual crosspoint hold override button for each Aux bus, it might save you re-learning your snap shots. Regards Phil -[/quote] Thanks, Phil. That's exactly how I got around the trouble I was having. I think using Bob's solution is going to be the best scenario ... that way, if we ever want or need to have a Snapshot or Effect recall for those particular AUX buses, we'll still have it. Much appreciated! Matt
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Sun, 01/18/2009 - 12:48
#2
P Moss
User offline. Last seen 14 years 7 weeks ago. Offline
Joined: 7 Oct 2006
Matt Don't forget you always have the manual crosspoint hold override button for each Aux bus, it might save you re-learning your snap shots. Regards Phil -
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Sun, 01/18/2009 - 10:20
#3
Matt Saplin
User offline. Last seen 2 years 43 weeks ago. Offline
Joined: 29 Oct 2005
Bill and Bob ... thank you for the responses and explanation. Now I better understand what the switcher is "thinking", and why I thought I might be able to achieve different results. At first, it felt like maybe I discovered a bug ... it just didn't seem possible to me that excluding 2 Aux busses from a User level would cause the pre-programmed effects to fail. I just thought that it would ignore those particular avenues, and continue to recall the other portions that were still assigned to a particular level. I'll go in and re-snap the various set-ups that we're using for the Aux bus, but programming the xpt holds like Bob suggested. Much appreciated, Gentlemen. Matt
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Sat, 01/17/2009 - 23:03
#4
Bob Ennis
User offline. Last seen 5 years 16 weeks ago. Offline
Joined: 24 Aug 2005
Here's the problem... All of your snapshots and timelines are based on your setup files - specifically, which resources are assigned to which level. Once these are assigned, it becomes like a "Master List". If you go into any of these assignments & make any changes (such as moving an AUX from a "source" level like USER 1 to a "target" level like USER 4), then BOTH the source and target levels will cease to function on ALL snapshots & timelines, as the effect recalls on those levels no longer correspond to the Master List. Thus when you try to load files, the info no longer knows "where to go", and you get a NG error. Yikes! Those of use familiar with other similar switchers know that we can re-assign resources at will to any level, as the keyframe information apparently "lives" with the resource, not with the level. Not so with the 8000. Changing resource assignments to different levels totally bags you. Not sure why the design went that direction, but I also found this out a number of years ago...the hard way. I would suggest reloading your original files from disk and then use menu page 6321 to set up crosspoint holds on the AUX buses that you want to disable on the snapshots that you want.

Bob Ennis

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Sat, 01/17/2009 - 16:03
#5
Bill D
User offline. Last seen 10 years 34 weeks ago. Offline
Joined: 18 Aug 2005
The NG you got on the load was because that 'user snapshot' no longer actually changed anything because of the change you made in the setup file. I have seen same problem if I load effects and my FM normally recalled by user 4 let's say but setup I am loading into Fm setup to recall via user 1. Not sure w/o being in front of the switcher which menu you were in and why other auxes didn't change after the setup change via snapshots
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