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Cueup command while playing.

3 replies [Last post]
tomkaltz
User offline. Last seen 7 years 45 weeks ago. Offline
Joined: 22 Dec 2005

I have found a bug that has burned a couple times on air.

In each case I was using a ClipStoreMXc with a Lance Controller and a Kalypso switcher.

I called up one register through the swticher and played the clip through a macro or timeline trigger. I used the clip I needed on air took it off the air. While it was still playing I tried recalling another clip through the switcher and I noticed that the KEY side keeps the last frame of what was previously playing after the cue-up. Upon a play trigger the frame goes away and both sides play as normal. This is a still a bug because I shouldn't have to totally stop playback to be able to have the switcher cue up another register. Has anyone else seen this?

Douglas J
Douglas J's picture
User offline. Last seen 3 years 21 weeks ago. Offline
Joined: 13 Nov 2006
To follow up on this issue, I've tested this scenario here in our Abekas Test Lab (although I was using a GVG KayakDD switcher for control, but the mechanism is identical). When the ClipStoreMXc is fitted with the V3.5-RC1 software (or later version), the above bug no longer happens. So this bug has been solved in the V3.5-RC1 software release.

Douglas Johnson
Chief Product Manager, Abekas

Douglas J
Douglas J's picture
User offline. Last seen 3 years 21 weeks ago. Offline
Joined: 13 Nov 2006
Hi Scott & Tom, I've tried to duplicate this bug here in the lab, and sure enough, there is an issue when loading a new register on the TDC-100 while another register item is currently playing. However, the bug only occurs if the new register seeks the clip to a lower-order timecode value; if the new register seeks the clip to a higher timecode value, then the bug does not occur. This is why it appears the bug is intermittent -- but it really isn't. As Scott has pointed out, the simple work-around (for the time being) is to load the new register twice in a row. We've added this to the bug list; and will fix this in the next software release. BTW, in the future if you (or any other TD's) have any definitive bugs that you find, feel free to drop me an e-mail with as complete a description as possible. The alternative is for me to pick these up on this forum, which is fine. My e-mail address is douglas_at_abekas_dot_com (replace the "_at_" with "@"; and the "_dot_" with ".").

Douglas Johnson
Chief Product Manager, Abekas

Scott Dailey
User offline. Last seen 7 years 38 weeks ago. Offline
Joined: 19 Aug 2005
I have seen this Tom. A second recall of the next effect clears the key side, but you should not have to do this. I have only seen this on the new software release. Scott